Managed services from Avende help you budget your IT spending while ensuring consistent performance from your technology systems. Equipment fails. Products become obsolete. Our goal is to prevent downtime and minimize any negative impact or unplanned spending.
As part of Avende’s IT By Design concept, we have developed a set of managed service options starting with as-needed break-fix support through to long-term IT planning. These offerings can be customized to include or exclude things like application support, installation of new equipment or other needs specific to your business.
- Watch Dog: 24 x 7 network monitoring and reporting. This includes a ticketing system by which your staff can request technical support, either through your own IT person or direct to Avende.
- Rock Solid: Network security management, virus protection, software updating and traffic control. With Rock Solid, you receive monthly network performance reports, as well as peace of mind in knowing your system is secure and stable.
- Virtual CTO: High end technology planning and advisory services. We can assist you with application selection and support, long-range planning and strategic insight into future technology.