Avende Tech News

Analog Phone Systems vs. VoIP Phone Systems

An overview of analog and VoIP phone systems, how they work, the differences between the two, and the advantages and disadvantages of using VoIP over traditional, analog phone systems. The two phone systems most apparent in companies today are traditional analog phone...

Email Security Best Practices

The single biggest threat to your business’ online security is malicious emails. We have seen this happen to organizations where they have lost vital client data in recent cyber breaches and received a lot of bad press that severely damaged their brand. Most of these...

Less Intrusive Management and The Happy Customer

Part 1. Behind the scenes Supporting customers in a business environment can be a balancing act between fixing an issue and not interfering with a user’s ability to work. Too many times the IT worker sees the problem as a technical problem such as a printer issue or...

SSL/TLS (HTTPS): Securing the Internet

SSL/TLS certificates are one of the methods we use to secure and verify communication on today’s internet.  While SSL-secured HTTPS versus unsecured HTTP doesn’t seem much different than it has been for the past few decades, a lot has been going on in the technology...

Network Device Identification to Reduce Downtime

An overview of common network devices found in physical network topologies. In smaller environments such as Small Office Home Office networks (SOHO networks), non-IT staff are often asked to work with a remote helpdesk to perform basic troubleshooting like rebooting...

THE INTERNET IS OUT TO KILL YOUR PC

Being a Managed Service Provider means putting out fires. Thankfully, while few actual fires occur, plenty of users experience daily acts of spyware, malware, phishing, viruses, cryptolockers, or even a combination of all these nasty intruders. Lock it up: The best...