Oct 4, 2011 | Blog, CRM/xRM
Forecasting Clouds has some very interesting articles regarding social media and CRM. As social media becomes much more pervasive, many companies will find it imperative not only to keep track of their customers’ purchases and complaints, but also to manage the...
Oct 4, 2011 | Blog, CRM/xRM
Investing in customer relationship management (CRM) can make sound financial sense, even during a recession. Its easier and less expensive to keep the customers a business already has, rather than courting new ones, and CRM Software helps streamline that process. The...
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