New Metro Style Will Change Your Interface

In this article Microsoft’s Steve Clayton explains the Metro design and how it is being incorporated into Microsoft productins including Windows and the Dynamics line. Last week I blogged about Metro style design getting some attention of late. I’ve been...

Food for CRM Thought

Forecasting Clouds has some very interesting articles regarding social media and CRM. As social media becomes much more pervasive, many companies will find it imperative not only to keep track of their customers’ purchases and complaints, but also to manage the...

Six Reasons to Invest in CRM, Even During a Recession

Investing in customer relationship management (CRM) can make sound financial sense, even during a recession. Its easier and less expensive to keep the customers a business already has, rather than courting new ones, and CRM Software helps streamline that process. The...